Website Summit Staffing Solutions

We are seeking a well-qualified Customer Service Representative for our moving/relocation client in Portland. Are you a helpful and personable communication with strong follow-through skills? You would be a great fit, apply today!

Job duties:

 • Prepare files and documentation as needed (quotes, booking sheets, contact letters, transportation documents, transmittals, etc.)

• Register orders in the system (Movers Suite)

• Support and communicate with other companies providing work to Chipman.

• Assist in answering phones and taking care of current and potential customers.

• Perform pre-move and post-move calls to customers

• Book estimate appointments for sales staff

• Assist sales staff in customer service correspondence.

• Assist with quotes to customers for shipments

• Assist customers, drivers, general manager and office staff as needed

• Create reports/spreadsheets

• Claims processing/paperwork

• Perform other duties as requested.

Qualifications:

• Minimum two years of office administration/customer service experience.

• High School diploma – AA preferred

• Strong computer skills; Proficient in Microsoft Office

• Strong admin skills

• Comfortable with repetitive routines

• Ability to produce high-quality, thorough and detailed work.

• Strong problem solving, time management, organizational and analytical skills

• Team player

To apply for this job email your details to emily@questaff.com