
Website Summit Staffing Solutions
We are seeking a well-qualified Customer Service Representative for our moving/relocation client in Portland. Are you a helpful and personable communication with strong follow-through skills? You would be a great fit, apply today!
Job duties:
• Prepare files and documentation as needed (quotes, booking sheets, contact letters, transportation documents, transmittals, etc.)
• Register orders in the system (Movers Suite)
• Support and communicate with other companies providing work to Chipman.
• Assist in answering phones and taking care of current and potential customers.
• Perform pre-move and post-move calls to customers
• Book estimate appointments for sales staff
• Assist sales staff in customer service correspondence.
• Assist with quotes to customers for shipments
• Assist customers, drivers, general manager and office staff as needed
• Create reports/spreadsheets
• Claims processing/paperwork
• Perform other duties as requested.
Qualifications:
• Minimum two years of office administration/customer service experience.
• High School diploma – AA preferred
• Strong computer skills; Proficient in Microsoft Office
• Strong admin skills
• Comfortable with repetitive routines
• Ability to produce high-quality, thorough and detailed work.
• Strong problem solving, time management, organizational and analytical skills
• Team player
To apply for this job email your details to emily@questaff.com